OUR VALUES
TEAMWORK | COMPASSION | RESPECT | INNOVATION | QUALITY
FMC Values & Associated Behaviors
We commit to open honest communication that is timely and thorough.
We take responsibility for our actions as an individual and as a team.
We are helpful, considerate and friendly, and have a positive attitude toward patients, visitors and the entire FMC team.
We commit to sharing our knowledge and experience to encourage growth and learning.
TEAMWORK
We show kindness with a warm greeting and a welcoming smile.
We take the time to help and encourage patients, families, and co-workers.
We demonstrate empathy by listening and paying attention to detail.
We provide confidential care.
COMPASSION
We recognize and appreciate differences in roles, responsibilities, cultures, and belief systems.
We make eye contact and acknowledge staff, patients and members of our community.
We do not interrupt when someone else is talking and we listen actively. We ask questions to clarify our understanding of what is being said.
We arrive consistently on time for work. We show flexibility in helping others. We are prepared to do our job and we are self-motivated.
RESPECT
We value the foundation of our history while we cultivate a readiness to change.
We encourage creative alternatives to current processes.
We listen and act responsibly to our community in the pursuit of innovative services.
We are committed to learning from both our failures and successes.
INNOVATION
We provide a safe environment by ensuring that we have the latest training and education.
We are prepared to deliver timely care and are accountable for delays.
We exceed expectations by providing services based on current and proven scientific knowledge.
We decrease waste by utilizing resources to their optimal capacity.
We consistently demonstrate a non-judgemental attitude regardless of our patient’s demographic background.